This guide is split into three sections to help you understand how orders are processed depending on your location:
- Orders to Northern Ireland (NI)
- Orders to the Channel Islands (CI)
- Orders to the European Union (EU)
1. Orders to Northern Ireland (NI)
We are fully set up to deliver to Northern Ireland using the Windsor Framework and are registered with a UK Internal Market Scheme (UKIMS) number.
- You can place your order exactly as you would if you're in England, Scotland, or Wales.
- No additional information is required — you do not need to provide a VAT number or an EORI number.
- VAT is charged at the standard UK rate at checkout.
- There are no extra duties or taxes to pay on delivery.
This applies whether you are:
- A consumer (B2C) – someone purchasing for personal/home use
- A business (B2B) – a company or self-employed person purchasing for business use
Important: Under the terms of the Windsor Framework, goods sold must remain in Northern Ireland. By placing your order and agreeing to our terms and conditions, you confirm that the goods will not be moved elsewhere.
2. Orders to the Channel Islands (CI)
We are also fully set up to supply orders to the Channel Islands.
- VAT is removed at checkout, so your order is zero-rated for VAT.
- Goods are shipped using Delivered At Place (DAP).
This means:
- You (the customer) are responsible for paying any local VAT, customs duties, or other import charges when your order arrives in Jersey or Guernsey.
- These charges are handled directly by your local customs authority and are not included in your order total.
This applies whether you are:
- A consumer (B2C) – buying for personal use
- A business (B2B) – buying for commercial use
Please note: If delivery is refused or customs charges are not paid and the order is returned to us, we are unable to offer any refund.
3. Orders to the European Union (EU)
We supply goods to EU customers, but different rules apply depending on:
- Whether you are ordering as a private individual (B2C) or a registered business (B2B)
- The value of your order (for B2C customers)
A. B2C Orders (Business-to-Consumer)
You are a B2C customer if you are a private individual purchasing for personal use and not VAT registered.
Orders Under €150 (Product Value Only)
- We use the Import One-Stop Shop (IOSS) system.
- VAT is charged at checkout at your local country rate.
- No extra taxes, duties, or courier handling fees will be charged on delivery.
To qualify for IOSS:
- The product value must be less than €150
- VAT and delivery costs are not included in this €150 limit
Example – IOSS Eligible Order to Germany
Product Total: €140
German VAT (19%): €26.60
Shipping: €30
Total Paid at Checkout: €196.60
✅ Still IOSS-eligible, because the product total is under €150
Orders Over €150 (Product Value Only)
- If your product total exceeds €150 (excluding VAT and delivery), the order will be shipped using Delivered At Place (DAP).
- VAT and customs duties will be charged upon delivery.
- The courier may also charge a handling/brokerage fee.
Tip: To avoid these extra charges, we recommend splitting your order into two or more separate purchases, each with a product value under €150 (excluding VAT and shipping). These can then be sent under IOSS with no further fees on delivery.
If VAT/duties are not paid and the delivery is refused or returned, we cannot offer a refund.
B. B2B Orders (Business-to-Business)
You are a B2B customer if you are a business or self-employed person registered for VAT in an EU country.
VAT-Exempt B2B Orders
- B2B orders can be supplied excluding UK VAT, regardless of the value.
- Orders are shipped Delivered At Place (DAP):
- No UK VAT is charged
- You pay your country’s VAT, any duty, and courier handling fees on delivery
- You may be able to reclaim the import VAT via your local VAT return
To place a VAT-exempt B2B order, email us with:
- Company name
- Contact name
- Delivery address
- Contact phone number
- Valid EU VAT number
- Valid EORI number
- Product codes and quantities
Email: info@showersealuk.com
Example – B2B Order to Germany:
50 x Example Product at £8.33 each = £416.50 (excluding UK VAT)
Shipping cost added based on destination
Invoice will be issued without UK VAT
Upon import: you pay German VAT, any applicable duty, and courier fees
⚠️ Your EU VAT number must be valid in the VIES database.
If fees are not paid on delivery and the parcel is returned, we cannot offer a refund. Any return or customs charges will be deducted from any refund (if applicable).
⚠️ Important Notice on Providing Accurate Information
It is your responsibility to ensure that all details provided at checkout are accurate and honest. This includes:
- Not falsely claiming to be a consumer when you are a business
- Not using IOSS if you're a business
- Not providing invalid or incorrect VAT or EORI numbers
❌ If false or inaccurate information results in additional charges, delivery refusal, or customs returns:
We are not responsible
No refund will be given
Any return or courier costs will be charged to the buyer